Privacy Policy

HT Organic Solutions ("we," "us," or "our") operates Pocket Gofer, a farm recordkeeping service. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

Information We Collect

We collect information you provide directly to us:

• Account Information: Email address, phone number, and name when you create an account
• Farm Data: Farm names and any context or notes you provide about your farm operations
• Activity Records: Farm activities you report, including timestamps, quantities, locations, and notes
• Messages: Text messages, WhatsApp messages, or web chat messages you send to our service
• Usage Data: Information about how you interact with our service

How We Use Your Information

We use your information to:

• Provide and maintain the Pocket Gofer service
• Process your messages and extract farm activity information using AI
• Send you SMS responses and service notifications
• Improve and develop our service
• Communicate with you about updates, offers, and new features
• Respond to your requests and support inquiries

Third-Party Services

We use trusted third-party services to operate Pocket Gofer:

• Clerk: Handles account authentication (email, phone, name)
• Twilio: Processes SMS and messaging (phone numbers, message content)
• Anthropic: Powers AI processing to extract farm activities from your messages
• HubSpot: Manages analytics and customer communications

These services have their own privacy policies governing how they handle your data.

Data Security

We take reasonable measures to protect your information, including:

• Industry-standard encryption for data in transit
• Secure database storage
• Role-based access controls

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request deletion of your account and data
• Opt out of marketing communications at any time by contacting us
• Opt out of SMS messages by replying STOP to any text message

To exercise these rights, contact us at info@pocketgofer.com .

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about what personal data we collect, use, and share
• Right to Delete: You can request deletion of your personal data
• Right to Opt-Out: We do not sell your personal information
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To make a CCPA request, contact us at info@pocketgofer.com .

Data Retention

We retain your information for as long as your account is active. When you request account deletion, we will delete your personal data within a reasonable timeframe, except where we are required to retain it for legal purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our service. Your continued use of Pocket Gofer after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

HT Organic Solutions
Email: info@pocketgofer.com